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I think to properly appreciate PetSmart you need to be a cat or dog owner. ![]() I came in looking for supplies for my rabbit and wasn't that impressed with the experience. I ended up wandering the entirety of the store quite a bit as I couldn't find a single person to direct me to small pet supplies. For a store this size to have nobody working the floor in the middle of the day was very surprising and somewhat disappointing. When I finally did locate what I needed I was fairly impressed with the variety of food and litter they had stocked. The prices for some of the things though were just ludicrous. They wanted four dollars more for a bag of Timothy Hay then what I have been paying at their competitor Pet Planet. Regardless of the prices though I needed a bag of pellets and didn't want to go to another store so I grabbed one and headed up to the cash. The lady that rang me in was friendly but the lineup was long and another cashier didn't show up until I was about halfway through it. ![]() Goodness they must save alot of money here on payroll. There are many other pet stores in the city and I think if your a small pet owner you can get better deals elsewhere. Like I said at the beginning of the review PetSmart seems to be more for dog and cat owners. If you want it done right don't go to the one on calgary trail.they don't always clean ears, they sometimes miss a nail or two, once I even came in at 630pm on a wen and groomer was leaving because they were closing early,I got a stencil for halloween looked like a orange blob (cant believe they charged me for it) but i'm easy going and know people make mistakes I even still tipped them!! So for about a year iv been going once a month for nail clipping, toys,,food ect.but today they lost a customer,they lost my updated vaccinations AGAIN!!!really how hard it it to save something on a computer??this place has just really gone to crap over the last 6 months really poorly trained staff that do not know how to do the job,So like I should have months ago I will spend my money elsewhere. This is my go-to pet store for dog food and supplies as well as goldfish and pond related items. They have a huge selection of items so unless you are looking for something very special they will probably have what you need in-store. Find great deals on eBay for petsmart petperks. Shop with confidence. 4 of 7 people found this review useful. Was this review helpful to you? Ability to earn points [?]. I have been going to this store for a long long time. In fact I brought my dog Sundance here as a puppy for a puppy training course about 17 years ago! Since they are such a big store they often have very competitive, if not the lowest, prices. I really like the amount of pets that come this store. I bring mine when I can so they get to meet some new friends. I was there la few weeks back and someone had brought in their pet turtle and it was a big one. Unfortunately I didn't have my beagle Alice with me. I would have loved to see what she thought of that. ![]() I also forgot my cell phone at home so I couldn't even get a photo of it! They have a custom print your own metal dog tag machine which I have used to make many tags. I highly recommend anyone that has a pet get a ID tag for their pets collar. My dog was returned once because of it. I just heard of a story of a pet that was found which had a microchip but the finder never bothered (or didn't know) to take it to get scanned. Years later the owner was reunited with the pet but couldn't take it back due to pet restrictions where they moved to. But I digress. I have also used their pet grooming service. Mostly to get my dogs nails done. She would never let me do it so for $11 I would take her in to let them do it. It was marginally easier for them to do it even though it sometimes took 2 people. My experience with the grooming has generally been good but it varies as their staff seems to change quite a bit. The grooming area is wide open with lots of glass so you and other shoppers can see what is going on. ![]() All in all it is a good store that will meet most of your needs. We also like to shop at other local 'mom and pop' shops around Edmonton as well. It's nice to spread your money around to these local companies and sometimes they also have some very unique items you may not find at a big chain store. This is one of the better PetSmart locations in the city. It is large and has great selection of pretty much anything for any type of pet. My dog loves shopping here. He takes us up down every isle and always walks into the cashier booth to sit and wait for a treat. Overall decent store but lacking healthier food options at a decent price for your pets. I also have had a few negative experiences involving ordering online and picking up in store. One instance I ordered a cat tree online and I was told that it would be available to pick up in store. I went to the store to pick it up and they said that they already sold my tree. A massive disappointment. It took about 1 week for my money to be refunded; very inconvenient. We always come here to get our cat's food and kitty litter. If there is a sale, then we'll get her new kitty toys, a bowl or a new collar. I highly recommend getting a PetSmart PetPerks card that can get you a small discount on items. At the front of the store there are blank name tags that you can have inscribed with your pet's name. Most of the tags are a little too heavy for my cat to wear around her neck, but there are a few tags that are smaller and thinner (ie: fish). Her tag was around $7 and I have her name and my phone number on it. She's had her name tag for over a year and the lettering is still intact. Petsmart is one huge playground for our indoor kitty, so once in awhile we will bring her to the store on her leash. Other people bring their pets there too, usually dogs, but we've never had any problems. Our cat is timid, but she is stimulated by the smells, the sights of strange rodents and fish, and the occasional loose cricket hopping around. The only area that she avoids exploring is the cat adoption room on the far right side of the store. The stares from the other cats make her uncomfortable. The staff here is always great, always friendly, upbeat and knowledgeable about the items we're looking for. They even show love to our cat. Took our new puppy to Pets Smart when we first had her in June for her first hair groom. They did a reasonable job give you a nice detailed list on key things to do to train your dog to help them with their job. I would find this service more valuable if they would help to make our puppy feel more at ease for themselves than giving me additional work to do. The puppy training course is held by one person so there is limited flexibility. And honestly you could save over $100 if you watched the same teaching skills on YouTube. PetSmart really is a one stop shop. They always seem to have what I'm looking for (and more). They offer some quality dog food brands (Wellness, Nutrience, Royal Canin, Blue Wilderness). I did some research before choosing a puppy food and was pleased to see many of the top rated brands were sold at PetSmart. The staff at this location are always very friendly. Even though they probably see dozens of puppies everyday, whenever I bring my guy to the store they give him special attention (and treats). The prices are competitive and they have frequent sales. With a Pet Perks card you can take advantage of all the discounts. You can also conveniently shop online and pick up in store. They often have special promotions on their website. Sometimes it's as good as 30% off your purchase. I have been taking my Pomeranian Yorkie here for a number of years for grooming. He always is so happy when he leaves. He has a double coat, and it grows to be very scraggly and uncomfortable for him. For the first 2 or 3 years, they would refuse to shave him. They explained that his double coat would grow back ugly and unhealthy. A couple of times, they were quite rude to me and very condescending, and at one point, I got so upset, I vowed never to take him back. I tried a few other places and found that they were pretentious and rude, and my little Frye never had the same smile as when he left PetSmart. So, i had to take him back. I gave up on the battle to have him shaved and instead just let them do what they wanted. About 3 or 4 months ago, we took him in and the groomer said 'It's so hot for him to have all this hair. Why don't we shave him?' I was stunned and happy and said YES! Now, the last two times, he has been shaved and I couldn't be happier. I'm not worried about the regrowth because we take him for regular grooming. He loves showing off his new haircut:). Hey Petsmart, I went to the petland at 3803 Calgary trail to buy a new pet for my home. As I was petting one of the birds the girl who worked there Taylor started yelling and said don't touch the animals there's signs everywhere. Seemed weird since they were out of their cages and there was no sign. I mentioned that and she said if you don't like it there's the door. I decided to come to this pet smart location instead to buy a new pet. The girls here were insanely friendly and nice and let me pet some of the different pets. Obviously when you're deciding on a new pet you want to be able to touch them to see how you like each other. End story I ended up buying items from this location and will be back many times to buy more. Thanks for having great staff that are friendly. Especially the two girls in the fish department are great! Will be back for all future purchases. Would recommend this location to everyone, petland on Calgary trail though. Work on your customer skills if you want to keep customers. Thanks Kalan Rylee. This was the first time I ever went to a PetSmart. I tend to shop at smaller local places because I'm a bit picky when it comes to what my cat eats and I can't usually find it at places like this. I needed an ID tag after getting my cat chipped and I heard that they have a machine where you can do the tag yourself so a friend of mine and I stopped. Chaotic is probably the best way to describe it. The shelves had half of what they should have. Things were in disarray and by the time we actually made it to the checkout it was slow and disorganized. I think I would go back if I needed kitty litter or cat toys. But all in all it was a bit disappointing. I like this PetSmart for my (almost) one stop shopping for my goldendoodle puppy. The staff are friendly, knowledgeable and great with pets. I like how at the checkout the cashier will ask if it is okay to give my pup a treat. I like to check out all the accessories and toys at PetSmart, as they have a great selection at reasonable prices (actually, some of the best prices for a pet store in town). It is always so tempting to pick up more than you originally intended as there are some pretty cute things at this store. The only thing I do not buy at PetSmart is my puppy's food, as I've continued feeding her the food which she was started on by the breeder, and the brand is exclusive to PetValu. PetSmart also does some reasonably priced dog training classes. We've attended the puppy class, and my puppy had a great time as well as learned a bit from Sarah, who is a very warm and excellent trainer. Make sure to join their free rewards program, which can save you several dollars on your purchases. While some days I wish I could pick up everything I need for my Waldo kitty at some fancy pet boutique, because, y'know, he's totally worth it (and as particular in general as I am), Petsmart gets the job done. One of the biggest cat sections in town. Carriers, a wall of toys (even fancy Martha Stewart toys, meeeeow), bowls, fountains, scratching posts, litter, litter boxes, food, treats, you got it. Not a ton of staff around to help, but when I find someone, they're great. When I had trouble finding the right carrier for him an employee really went above and beyond to help me find the right one. I also joined the Petsmart loyalty club, too, so I get discounts! A happy kitty is a happy kitty mommy, and this place keeps Waldo happy. Hi my name is Julianne and I am a Calgary Trail PetSmart junkie. This location is always well stocked, which has not been my experience with some of the other PetSmarts around town. It is a little too well stocked in fact. They always have something new and it results in a trip for a $50 bag of pet food turning into a $100 splurge. Lately I have been bringing my new puppy here for training classes. Sarah is an amazing trainer and it is nice to be able to practice the drills in a busy, real life scenario experience such as in the PetSmart aisles. Ideally, I would love to exclusively support the little guy and only shop at locally owned pet supply stores but I am on a budget and the prices here just can't be beat. I also appreciate that they do not sell cats or dogs, now if they would just stop selling the birds and small critters. This is where I buy cat food. I don't think I've ever bought anything else here, except on my last trip I was very tempted by the Halloween costumes. The only other thing I've considered buying here is the cat furniture, but I ended up getting a much higher quality cat tree for a really good price from Catman Cat Furniture (I've never waited behind more than one person in line, and if you sign up for their loyalty program you can sometimes save a few dollars. Pet owners are sure to have their local PetSmart store in heavy rotation on their errands run. If you find yourself consistently walking out of the pet goods store having spent way more money than you expected to on Fido or Mr. Bigglesworth, you could probably stand to use some of these cost-cutting tricks before your next outing. Here are 15 ways to save at PetSmart. Sign Up for Auto Ship Customers who sign up for PetSmart’s auto ship program can have products delivered to their home at the frequency of their choosing. Items in these orders ship for free, plus they save 20% on their initial order and 5% on all recurring orders. Apply for the PetPerks Rewards Program Sign up for PetSmart’s PetPerks Rewards program and you’ll receive discounts on your in-store purchases, as well as coupons sent to you in the mail. Use a Rewards Credit Card That way, you’ll at least earn rewards on the stuff you’re buying your furbaby. PetSmart doesn’t offer a store-branded credit card, but there are plenty of out there that’ll help maximize your spending. Just be sure you pay your balances off in full. Otherwise, this strategy won’t work as planned — your rewards will just get lost to interest. (You can see how your credit card balances are affecting your credit by on Credit.com.) 4. Shop the Sales Always check out the sales section of the site to see if your pet’s favorite items are being offered at a discount. Check Out the Generic Pharmacy Options PetSmart makes shopping for your pet’s medical needs easy through their pharmacy, but you’ll save even more by shopping the generic section of the site. (Be sure to consult with your vet before doing so.) 6. Cash In on Your Pet’s Birthday As part of PetSmart’s PetPerks program, you’ll receive a coupon for a free treat on your pet’s birthday — be sure to use it before it expires! Catch the Friends & Family Event Check back every June for PetSmart’s big Friends & Family event to cash in on extra savings. Find Promo Codes & Printable Coupons Available Online Use sites like Groupon, Coupon Cabin, Retail Me Not and Coupon4all to score extra promo codes for online shopping or printable coupons to take into the store. Try Booking Grooming Sessions During Off Hours PetSmart often runs specials on their grooming services when you book at off-peak times. Check their grooming section regularly for these offers or ask in the store. Click Through to Their Local Ad Occasionally PetSmart will offer special promotions through their local ad, which they also post online. Be sure to check the link frequently for posted deals. Search for Manufacturer’s Coupons PetSmart will accept these as well, so be sure to bring them with you when you shop. Bring in a Competitor Coupon PetSmart will accept competitor coupons on the same products, as long as they. Use Social Media PetSmart often posts its most recent deals on Facebook and Twitter, so be sure to follow them. Buy Discounted Gift Cards Check out sites like Gift Card Granny to purchase PetSmart gift cards at discounted prices. Read Your Receipt PetSmart will often print coupons at the bottom of your in-store receipts, so be sure to read them before you throw them out. Love brand hacks? Well, we’ve got plenty more of them. You can find a full. And, if there’s a specific retailer you’d like to see us tackle in the future, shout it out in the comments section below! Sign up for our weekly newsletter. Sign up for our Credit Report Card and receive the latest tips & advice from our team of 50+ credit and money experts as well as a FREE Credit Score and action plan.. Is a writer and editor whose work has appeared in dozens of publications, both in print and online. She was a money editor at Parents magazine before leaving to launch the inaugural parents vertical for the personal finance website Learnvest. You can find other stories of hers online at Money, The Fiscal Times and Business Insider, as well as in magazines like Woman's Day, Runner's World and Family Circle. 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